Polo Park Animal Hospital

Reviews

• Radiance Jacks

  Jan, 29 2018
  ★ ☆ ☆ ☆ ☆
  My kitty hasn't eaten or drank for more than 2 days other than what we forced into him. He has been vomiting clear liquid or gagging also for more than 2 days. I visited this office on the 27th and after $461 worth of testing including blood work and x-rays (and that included a discount because I was upset with the lack of diagnosis), I was told my kitty is just fine. Nothing is wrong with him other than slight dehydration. He was given fluids and anti nausea medicine same day only. When I asked what I should do at home, I was told that if he isn't better tomorrow, bring him back for a free x-ray. Then they might prescribe surgery at the expense of $2,000. I was repeatedly told he was fine, even after 48 hours without food, water, or any litter use. Anyone familiar with cats knows that 48 hours without those things means bodily functions start failing. When I expressed this concern, I was brushed off with an explanation of humans having an upset stomach or needing their appendix removed. Not at all the same thing.
  
  At home several hours later, he is still gagging every time food and even water is put in front of him. I cannot spend another $400-2000 because the vet didn't diagnose and cure him on my first visit. I felt as though the end result of my visit, was an expectation for another visit which would be even more expensive than the first. Especially since I was given no game plan for his care, no instructions for how to help, no medicine for future days, and I was asked no discovery questions just in case it was something other than the normal issues. I was never asked if I had changed food recently, if he is indoor or outdoor, or if there are other cats in the house. I was told nothing beyond he is fine (he clearly isn't) and I have done my job. That is a direct quote and made me so uncomfortable I actually asked if I could take my kitty home.
  
  I will never go here again. I plan to take all of my test results to another vet.

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